Contact the IT Helpdesk
Information about accounts, email, WiFi, productivity tools, and other technology resources.
Tips for getting started with technology at Brooklyn College.
Email Migration to Microsoft 365
Information about the employee email migration to CUNY Microsoft 365.
Information and questions about Brooklyn College email
Help with connecting your devices to campus WiFI.
Information on the BC Navigator mobile app.
Information about the different accounts you need to use at CUNY and Brooklyn College.
Information about tools and services in WebCentral.
Information about CUNYfirst tools, services, and CUNY Login.
Information about using Zoom at CUNY.
Information about CUNY Dropbox.
Information about Microsoft Teams at CUNY.
Information about Microsoft 365 and Microsoft Office tools at CUNY.
Information about the EAB platform and Navigate app.
Everything you need to know about writing and managing on BC Knowledge.
Long-form guides for different tools and technologies.
Online and downloadable technology forms and documents.
Miscellaneous technical questions.
Information about college-issued office phones and voice mail accounts.
Information about available tools and journals for research.
Information about the ServiceNow tool for IT support.