- Provide a platform for documenting internal knowledge, common questions, processes, policies, and general information about the college in a format that is easy to maintain and useful for employees and students.
- Build a comprehensive self-help platform to serve as the first point of reference for employees and students with common issues and questions.
- Provide a simple destination for onboarding new employees and students.
- Provide a single source of truth of college knowledge that can be referenced in other internal communications and platforms.