When is the Library open?
Visit the Library hours page for the most up-to-date hours.
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What’s the easiest way to find a book or journal?
- rklein
OneSearch at the Library allows researchers to discover reliable library content including books, articles, and more. Results will display materials available both online and in our local collections. Simply put in the title of the book, article, journal, or film you are looking for. When books are not available at…
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What campus support services are available for my office?
- rklein
Campus Support Services provides the campus community with the supplies and services to maintain daily operations. Services include: Printing Services (PrintWorks) Konica Minolta Copiers Pioneer Copiers Mailing and Shipping Services Office supplies through Proftech Water
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How do I access EAB Navigate staff?
- August 9, 2022
- rklein
Go to https://brooklyn-cuny.campus.eab.com and sign in using your CUNY Login.
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Where can I download CUNYfirst security forms?
- August 1, 2022
- rklein
Visit the CUNYfirst (PeopleSoft) Security page.
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How do I request a financial role in CUNYfirst?
- rklein
All CUNYfirst access requests for financial roles must be submitted via CUNY ServiceNow. Submissions must include a completed security form signed by the user and manager. You will be notified via automated e-mail from ServiceNow when access has been granted (usually within two weeks of submission). Learn more about ServiceNow…
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How do I submit an issue on ServiceNow?
- rklein
Step by step instructions to submit a service now ticket.
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What training resources are available for ServiceNow?
- rklein
CUNY ServiceNow training videos are available on-demand. Training Webinars Portal Overview Request Management Incident Management Short Demos Assigning Incidents and Service Catalog Tasks for Managers CUNYITHelp Service Portal – End-User View Service Management Portal – Approving via Email
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How do I access ServiceNow CRM?
- rklein
Go to CUNY IT Help and click Login at the top-right of the page and sign in using your CUNY Login.
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What happened to CUNYfirst CRM?
- rklein
As of June 27, 2022, all new service requests and issues (incidents) are entered and managed using the ServiceNow CRM system available through CUNY IT Help. CUNY no longer accepts CUNYfirst tickets.