How do I use my office phone?
The college phone system has many features available, including voicemail, call forwarding, three-way calling, and more. Review the detailed guide to using your office phone. How to access your voicemail.
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Does my CUNY Zoom account have any duration or participant limits?
- rklein
The CUNY Zoom education license provides unlimited meeting length and up to 300 participants per meeting. If you need to host a larger meeting, contact the helpdesk about a Zoom webinar.
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How do I schedule a Zoom meeting?
- rklein
Zoom offers multiple ways to schedule a meeting. Review the Zoom instructions and video guide to scheduling meetings.
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How do I add a Zoom meeting to my Outlook calendar?
- rklein
You can install the Zoom Outlook plugin to insert the Zoom meeting details as you create the meeting. You can also schedule a meeting from the Zoom desktop client, a Zoom mobile app, or the Zoom web portal and copy the Zoom meeting details into an email message to your…
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Can I change my CUNY Zoom account email address?
- rklein
No. Your CUNY Zoom account is licensed to your CUNY Login username (firstname.lastname##@login.cuny.edu). You cannot change it without losing access to CUNY Zoom.
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How do I sign in to my Zoom account?
- rklein
Web Browser Open https://cuny.zoom.us in a web browser.The Zoom Video Conferencing page appears. Click Sign in (The CUNY Web Applications Login page appears). Enter your CUNY Login username and password, then click Login. Zoom Desktop App Open the Zoom client on your computer/device. Click Sign in.The Zoom Cloud Meetings Sign In window appears. Click Sign In…
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What is EAB Navigate?
- February 2, 2022
- rklein
Navigate is a tool that helps streamline communications with students, schedule appointments, and resolve minor issues before they escalate. As part of the collective effort to improve student outcomes, the college is encouraging all faculty to start using Navigate. Navigate is used throughout CUNY. Features of Navigate include: Why should…
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How do I report a WiFi issue?
- January 20, 2022
- rklein
Submit a support request to the IT helpdesk. Select Connecting to BC WiFi as the problem type. Include as much of the requested device and location information as possible, so technicians can better assist you. From the Web From BC Navigator
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How do I sign in to BC Navigator?
- January 19, 2022
- rklein
Sign in with your WebCentral ID to access personalized features, including your Digital ID and My BC Info screens.
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My Digital ID photo is missing or has a picture of someone else.
- rklein
New students or faculty members generally obtain an ID near the start of their first semester. The Digital ID is currently valid even without a photo, however, we do advise taking or submitting an ID photo as soon as possible. Sending a new ID photo remotely: To send a new…