Navigate is a tool that helps streamline communications with students, schedule appointments, and resolve minor issues before they escalate. As part of the collective effort to improve student outcomes, the college is encouraging all faculty to start using Navigate. Navigate is used throughout CUNY. Features of Navigate include: Why should…
Submit a support request to the IT helpdesk. Select Connecting to BC WiFi as the problem type. Include as much of the requested device and location information as possible, so technicians can better assist you. From the Web From BC Navigator
Sign in with your WebCentral ID to access personalized features, including your Digital ID and My BC Info screens.
New students or faculty members generally obtain an ID near the start of their first semester. The Digital ID is currently valid even without a photo, however, we do advise taking or submitting an ID photo as soon as possible. Sending a new ID photo remotely: To send a new…
Remember that severe leaks, flooding, strong odors, and other emergencies should be called in by dialing 718-951-5885. If you would like to report something that is (1) untagged and (2) not an emergency, email bcfix-it@brooklyn.cuny.edu.
BC Fix-it is a service available in the BC Navigator mobile app. You can use it to report problems you notice in campus bathrooms, such as broken sinks, toilets, and urinals. How to report a bathroom problem Just click BC-Fix-it icon in BC Navigator and enter the fixture number and…
Camtasia is a great tool for creating and editing instructional videos. For simple recordings, you can also try Microsoft Stream, which can record directly from your browser. Here’s a quick guide to getting started with Camtasia Studio. How do I install Camtasia? How can I learn to use Camtasia? Techsmith…
The CUNYfirst webpage has information and videos regarding upgrade status, new features, and design. Introductory Videos CUNYfirst 9.2 Intro Video Student Demo Video PeopleSoft 9.2 Frequently Asked Questions Review PeopleSoft 9.2 FAQ’s on the CUNY IT Help center. Training Resources Recorded training and guides are available on the CUNY CIS…
Training Resources from Microsoft Training Resources from CUNY CUNY Office 365 Training resource page
Microsoft 365, Dropbox, and OneDrive is subject to CUNY Security and Computer Use policies as well as the data privacy, security and confidentiality guidelines established in the Acceptable Use of University Data in the Cloud Policy and the data classification standard for explanations of the various data classifications and examples. Here’s…