The CUNYfirst webpage has information and videos regarding upgrade status, new features, and design. Introductory Videos CUNYfirst 9.2 Intro Video Student Demo Video PeopleSoft 9.2 Frequently Asked Questions Review PeopleSoft 9.2 FAQ’s on the CUNY IT Help center. Training Resources Recorded training and guides are available on the CUNY CIS…
Training Resources from Microsoft Training Resources from CUNY CUNY Office 365 Training resource page
Microsoft 365, Dropbox, and OneDrive is subject to CUNY Security and Computer Use policies as well as the data privacy, security and confidentiality guidelines established in the Acceptable Use of University Data in the Cloud Policy and the data classification standard for explanations of the various data classifications and examples. Here’s…
What is Microsoft 365? Microsoft 365 (M365) is used at Brooklyn College (and all CUNY colleges) for employee and student email. Microsoft 365 (previously known as Office 365) is a cloud-based suite of professional-grade business applications — including Email, Word, Excel, Powerpoint, OneNote, Outlook, OneDrive, and Teams. You can use…
Questions about Accessing Zoom For problems with accessing Zoom, contact the ITS helpdesk. See more about accessing CUNY Zoom. Questions about using Zoom Zoom technical support is available 24×7 via telephone, text chat and trouble tickets as described in “Support Process” on the Zoom Technical Support web page. The Center for Teaching…
What is Zoom? Zoom is a cloud-based video conferencing platform that allows users to connect online for meetings, webinars, and live chat. How do I access my CUNY Zoom account? Go to cuny.zoom.us and sign in using your CUNY Login credentials. The Zoom desktop client is available at the Download Center on the Zoom…
Employees must have an active appointment in CUNYfirst or the Non-CUPS override database (usually temporary grant and CUNY Research Foundation employees). Ask your department chair or area head to verify your appointment with HR. It’s also possible, but unlikely, that your date of birth is wrong in CUNYfirst; preventing you…
You can recover your WebCentral ID password using the account recovery form. If you are enrolled in SMART credentials, a verification code will be sent to your verified phone or email.
Access codes expire every 90 days. You will receive an email notification prior to your access code expiration and after expiration.
Forgot your access code? Use the Change Access Code Form to reset your access code.