Critical facilities issues are issues that our Facilities team needs to be made aware of immediately. These include leaks, room temperature (too hot or too cold), and failed lighting or electricity. If any of these situations, or comparable ones occur, you should call extension 5885, then select option 1. Please…
Authenticated network ports are available in most college classrooms. Wired network ports in academic classrooms and public spaces require you to sign in to the network using your Brooklyn College Wi-Fi credentials. This allows the college to ensure that only authorized users connect to the network and allows ITS to…
The college phone system has many features available, including voicemail, call forwarding, three-way calling, and more. Review the detailed guide to using your office phone. How to access your voicemail.
The CUNY Zoom education license provides unlimited meeting length and up to 300 participants per meeting. If you need to host a larger meeting, contact the helpdesk about a Zoom webinar.
Zoom offers multiple ways to schedule a meeting. Review the Zoom instructions and video guide to scheduling meetings.
You can install the Zoom Outlook plugin to insert the Zoom meeting details as you create the meeting. You can also schedule a meeting from the Zoom desktop client, a Zoom mobile app, or the Zoom web portal and copy the Zoom meeting details into an email message to your…
No. Your CUNY Zoom account is licensed to your CUNY Login username (firstname.lastname##@login.cuny.edu). You cannot change it without losing access to CUNY Zoom.
Web Browser Open https://cuny.zoom.us in a web browser.The Zoom Video Conferencing page appears. Click Sign in (The CUNY Web Applications Login page appears). Enter your CUNY Login username and password, then click Login. Zoom Desktop App Open the Zoom client on your computer/device. Click Sign in.The Zoom Cloud Meetings Sign In window appears. Click Sign In…
Navigate is a tool that helps streamline communications with students, schedule appointments, and resolve minor issues before they escalate. As part of the collective effort to improve student outcomes, the college is encouraging all faculty to start using Navigate. Navigate is used throughout CUNY. Features of Navigate include: Why should…
Submit a support request to the IT helpdesk. Select Connecting to BC WiFi as the problem type. Include as much of the requested device and location information as possible, so technicians can better assist you. From the Web From BC Navigator