• How do I connect to BC-WiFi on a Mac?

    What is my BC-WiFi username and password? Need Help? If you don’t have an old college email/network account from before the Microsoft 365 migration, contact the ITS Helpdesk at 718-951-4357 or open a support request online. You can also bring your device to the WEB computer lab for in-person help.

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  • IT Helpdesk

    Contacting the Helpdesk Call for immediate assistance: ☎ 718-951-4357 (x4357 on campus). Remote Support: Helpdesk technicians can remotely connect to most computers for troubleshooting depending on the issue. If a technician contacts you to start a remote support session, go to https://help.brooklyn.cuny.edu/. In-Person: call the helpdesk to schedule an appointment…

  • How do I sign in to Blackboard

    Sign in to Blackboard using your CUNY Login credentials. If you forgot your CUNY Login credentials, complete the CUNYfirst password reset form. For CUNY Login assistance contact the IT Helpdesk.