• Do I have access to Adobe Creative Cloud?

    • November 21, 2023
    • rklein

    Adobe Creative Cloud licenses are available to all full-time faculty and staff. The accounts are automatically created using your college email address — you do not need to create your own account. If you are a part-time employee that requires Adobe Creative Cloud access, please contact the IT Helpdesk to…

  • How to install Adobe Creative Cloud applications

    • rklein

    Instructional faculty and staff are automatically enrolled into Adobe Creative Cloud using your Brooklyn College email address. Here is how to access your Creative Cloud account and download software. 1. Activate your Adobe account 2. Install the Creative Cloud Desktop App Once signed in to your Adobe account, click Install…

  • Palo Alto Cortex XDR on Mac OS 11 (or higher) Computers

    • November 8, 2023
    • rklein

    Palo Alto Cortex XDR is a new security application licensed by Brooklyn College for campus computers. Cortex XDR will be installed on Mac OS 11 or higher computers remotely by the ITS Helpdesk, but you will be prompted — via operating system pop-ups — to grant additional security permissions to…

  • Does the college offer free antivirus software employee-owned computers?

    • November 2, 2023
    • rklein

    Brooklyn College is close to procuring a new antivirus for employee-owned computers. In the interim, you can turn on Microsoft Defender on Windows devices or use free options like AVG and MalwareBytes on Mac. Turn on Microsoft Defender Antivirus Complete the following steps to turn on Microsoft Defender Antivirus on…

  • CUNY Cybersecurity Awareness Training

    • October 26, 2023
    • rklein

    CUNY offers a 40-minute interactive Cybersecurity Awareness Training course for Employees that covers practical tips for protecting yourself and the college against online threats. All faculty and staff are required to complete this training once per year.  The course is tailored to CUNY employees and helps you gain a comprehensive…

  • Options for Remote Math and Science Instruction

    • October 18, 2023
    • rklein

    Detailed article Remote math and science instruction that involves writing complex math formulas and equations is a bit cumbersome using a standard mouse and keyboard inputs. Here are some suggested options: Portable Whiteboard The easiest, analog, solution is a portable whiteboard and a webcam at the board during instruction. With…

  • How do I view previous versions of Office files?

    • October 13, 2023
    • rklein

    If your file is stored in OneDrive or SharePoint in Microsoft 365, you can go back to a previous version of file. Accessing version history is slightly different depending upon how and where you open the file. See the full instructions and video from Microsoft

  • Sophos Upgrade on Admin Mac Machines

    • October 6, 2023
    • rklein

    Summary As part of a required upgrade to the latest version of Sophos on Mac, users on some versions of MacOS will be prompted — via operating system pop-ups — to grant additional security permissions for Sophos, including the following: Completing these approval steps on the Mac is required for…

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