Video Walkthrough
This video walks through the entire CUNY Login MFA setup process. You can also follow the written steps below.

Step-By-Step Setup Guide
- Download and install the Microsoft Authenticator app on your mobile device. (If you already have the app installed, you can skip this step.)
Note: CUNY Login MFA does not support using text messages, email, or voice calls as verification options. If you don’t have a smartphone, you can use the Oracle Authenticator App on a Windows 11 PC. If you don’t have access to a Windows PC, contact the ITS Helpdesk.)

- Open the Microsoft Authenticator App on your mobile device. We will return to the mobile app later on in this guide.

- On your computer: Open the Google Chrome or Microsoft Edge web browser and go to the CUNY MFA Self-Service page (https://ssologin.cuny.edu/oaa/rui).
- If prompted, log in using your CUNY Login username and password.
– If you are already signed in, you will skip to step 6 automatically. Click Allow.
– Allow location sharing, if prompted)

- Click OK to continue.

- Click Allow on the next page:

- On the next page under My Authentication Factors click on Manage:

- Click on Add Authentication Factor to display the list of authentication factor methods.

- Choose Mobile Authenticator – TOTP (Time-based One-Time Password).

- In the Friendly Name field, enter an informative name like CUNY Login MFA so you can easily distinguish the CUNY Login MFA code from other accounts in Microsoft Authenticator.

- In the Microsoft Authenticator mobile app, click on the “+” and choose Other.

- If prompted, click Scan QR Code and Allow camera access for the Authenticator app.

- Point your mobile device camera at your computer browser screen to capture the QR Code that is displayed. When successful you will see a new entry added to the Microsoft Authenticator App displaying a 6 digit code and the same Friendly name you entered earlier.

- Return to your computer web browser and click the Verify Now button. (A new input section will appear to enter the six digit verification code displayed in Microsoft Authenticator)

- Enter the 6 digit code in the space provided for your Verification Code then click Verify and Save.
IMPORTANT: You must click Verify and Save to complete the setup process!

- You should be automatically redirected to the CUNY My Authentication Factors page and will see a your new Mobile Authenticator – TOTP app now enabled with your friendly name.

Congratulations! Your CUNY Login MFA is ready to go!