As of June 27, 2022, all new service requests and issues (incidents) are entered and managed using the ServiceNow CRM system available through CUNY IT Help. CUNY no longer accepts CUNYfirst tickets.
As of June 27, 2022, all new service requests and issues (incidents) are entered and managed using the ServiceNow CRM system available through CUNY IT Help. CUNY no longer accepts CUNYfirst tickets.