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CUNYBuy Hub

Find everything you need for a seamless procurement experience through CUNYbuy, from resources and training to support.

Quick Links

Check this page if you need any help determining account codes, chart fields, or category codes.
For assistance with issues related to CUNYBuy that cannot be resolved, please create a Service Now ticket.

CUNYBuy Troubleshooting

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Weekly Zoom SUPPORT sessions to help you to resolve issues and questions.

Tips on Joining Support Sessions

  • Join early – First come, first served
  • Hop-on Hop-off – No need to stay for the entire hour
  • Login to the CUNYBuy portal – Be prepared to share your screen
  • Mute your speaker – Until your turn

Service Now Ticket: For assistance with issues related to CUNYBuy that cannot be resolved, please create a Service Now ticket that will be handled by the CUNYBuy team.

Additional Support

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For any additional difficulties with CUNYBuy, please submit your inquiry via the Brooklyn College CUNYBuy Support Form. While you may also reach us at sharedservices@brooklyn.cuny.edu, we highly recommend the use of the support form to ensure efficient tracking and response.