How do I access EAB Navigate staff?
Go to https://brooklyn-cuny.campus.eab.com and sign in using your CUNY Login.
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Where can I download CUNYfirst security forms?
- August 1, 2022
- rklein
Visit the CUNYfirst (PeopleSoft) Security page.
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How do I request a financial role in CUNYfirst?
- rklein
All CUNYfirst access requests for financial roles must be submitted via CUNY ServiceNow. Submissions must include a completed security form signed by the user and manager. You will be notified via automated e-mail from ServiceNow when access has been granted (usually within two weeks of submission). Learn more about ServiceNow…
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How do I submit an issue on ServiceNow?
- rklein
Step by step instructions to submit a service now ticket.
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What training resources are available for ServiceNow?
- rklein
CUNY ServiceNow training videos are available on-demand. Training Webinars Portal Overview Request Management Incident Management Short Demos Assigning Incidents and Service Catalog Tasks for Managers CUNYITHelp Service Portal – End-User View Service Management Portal – Approving via Email
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How do I access ServiceNow CRM?
- rklein
Go to CUNY IT Help and click Login at the top-right of the page and sign in using your CUNY Login.
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What happened to CUNYfirst CRM?
- rklein
As of June 27, 2022, all new service requests and issues (incidents) are entered and managed using the ServiceNow CRM system available through CUNY IT Help. CUNY no longer accepts CUNYfirst tickets.
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I am a visiting Graduate student working in a research lab, will I have access to the Digital ID?
- July 6, 2022
- rklein
You will have access to a Digital ID. Please contact the Human Resources office at 718.951.5131 to request access to create a WebCentral ID.
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Where can I find the current academic and administrative calendars?
- June 16, 2022
- rklein
Visit the Provost’s Office for Faculty and Administration to view the latest administrative calendar.
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How do I upgrade to the latest Zoom version?
- May 31, 2022
- rklein
The Zoom app will periodically prompt you to upgrade. Follow these instructions on how to upgrade based on your platform.