BC Knowledge is a collection of articles and common issues/questions organized by category — often referred to as a knowledge base. All the information in BC Knowledge is public. The intended audience for BC Knowledge is current faculty, staff, and students. The Brooklyn College website is generally written and designed…

BC Knowledge is a collection of articles and common issues/questions organized by category — often referred to as a knowledge base. All the information in BC Knowledge is public. The intended audience for BC Knowledge is current faculty, staff, and students. BC Knowledge is the successor to the previous WebCentral…

Splitting BC Knowledge into separate websites improves the search experience for students and employees. Although some college information is the same for students and employees, most information is different. Further, many articles covering the same topic need to be written differently for students and employees. Using one website also fills…

A knowledge base is a set of organized information that readers can use to find answers to common questions and solve problems on their own. It is usually structured as a collection of articles with images, videos, detailed instructions, and links. It is similar to a wiki but less structured….

BC Knowledge is a self-help knowledge base for Brooklyn College students, faculty, and staff. It includes answers to frequently asked questions about college services, administrative offices, technology, and general information. Information in BC Knowledge is organized by categories, subcategories, and articles. To make it easier to find relevant answers, BC…