• Konica Minolta Copiers

    Konica Minolta Business Solutions provides copier maintenance service for the Brooklyn College community. The college manages the contract and billing for Konica Minolta copiers. Departments are not required to pay for any Konica Minolta maintenance and repair services or remit any packing slips for supplies to the Office of Accounts…

  • Printing Services – PrintWorks

    0200 Boylan Hallprintworks@brooklyn.cuny.eduP: 718.951.5643 Monday–Friday: 9 a.m.–4:45 p.m. Printing Services is a full-service shop. We offer full-color and black-and-white photocopying of documents up to 11 x 17 inches. We copy and sell course packs, and we provide résumé copying, transparencies, and faxing services. We produce business cards, letterhead, NCR forms,…

  • BC Knowledge Article Style Guide

    Below are recommended style and usage best practices to follow when writing BC Knowledge articles. These aren’t hard-set rules, but try to follow these guidelines whenever possible for consistency and accessibility for site users. Use Keywords in Titles Section Headings Lists Links Images Blocks

  • How do I take screenshots and make animated gifs for articles?

    Using built-in tools Windows 10 and 11 Windows bundles a simple screen capturing tool called Snipping Tool. You can also download a slightly more advanced tool called Snip & Sketch for free from the Microsoft Store. You can activate the Snipping Tool by pressing the Windows logo key + Shift + S. Your screenshot…

  • How do I use the article editor?

    BC Knowledge is built on WordPress and uses the built-in block editor (a.k.a Gutenberg). Everything you add to the page is considered a separate block that can be moved or removed. WordPress has many available block types to choose from. Here are some good training options to get familiar with…

  • How to write helpful knowledge base articles

    The key to writing a good knowledgebase article is understanding your audience. Think about the problems they frequently experience and the questions you receive in emails and phone calls. Below are some practical tips for researching and writing good knowledgebase articles. Please review the BC Knowledge Article Style Guide as…

  • How is BC Knowledge different than the college website?

    BC Knowledge is a collection of articles and common issues/questions organized by category — often referred to as a knowledge base. All the information in BC Knowledge is public. The intended audience for BC Knowledge is current faculty, staff, and students. The Brooklyn College website is generally written and designed…

  • How is BC Knowledge different than the college website?

    BC Knowledge is a collection of articles and common issues/questions organized by category — often referred to as a knowledge base. All the information in BC Knowledge is public. The intended audience for BC Knowledge is current faculty, staff, and students. BC Knowledge is the successor to the previous WebCentral…

  • Why are there separate BC Knowledge websites for students and employees?

    Splitting BC Knowledge into separate websites improves the search experience for students and employees. Although some college information is the same for students and employees, most information is different. Further, many articles covering the same topic need to be written differently for students and employees. Using one website also fills…