BC Knowledge for Employees
  • BC Knowledge for Students
  • Getting started with college email on Microsoft 365

    • June 21, 2024
    • rklein

    Your CUNY Microsoft 365 (M365) account is automatically created shortly after you start working at Brooklyn College. If you are teaching or working at another CUNY college, your Brooklyn College email will appear in the same mailbox. Learn more. Training Resources CUNY Live Training CUNY Central runs live training webinars…

  • Getting Started with Adobe Creative Cloud

    • May 26, 2024
    • rklein

    A variety of resources are available to help you make the most of your access to Adobe applications. You can also get built-in templates to jump-start your designs and step-by-step tutorials to sharpen your skills and get up to speed quickly. What training is available for faculty? Adobe “Get Started”…

  • How do I change my name on my M365 email account?

    • May 25, 2024
    • rklein

    Your CUNY Microsoft 365 mailbox will use your preferred name from CUNYfirst. There is currently no self-service option in CUNYfirst for employee preferred name requests. Learn how to add a preferred name.

  • Using mail merge from a shared mailbox

    • May 22, 2024
    • rklein
  • Private article

    • May 15, 2024
    • rklein

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  • Do I have to use my personal device or phone number as my multi-factor verification option?

    • May 7, 2024
    • rklein

    Although CUNY and Microsoft recommend installing and using the Microsoft Authenticator app on your mobile device as your primary verification option, you can avoid using your personal device by selecting the Phone verification option.

  • How do I remove a multi-factor verification option from my Microsoft 365 account?

    • rklein
  • How do I add a new multi-factor verification option to my Microsoft 365 account?

    • rklein
  • Getting started with multi-factor authentication on Microsoft 365

    • rklein

    Multi-factor authentication (MFA) is an important extra layer of security for your M365 account. With MFA, you must provide another piece of information after signing in with your username and password. This second factor is commonly a random code sent to your phone as a text, voice call, or generated…

  • What multi-factor verification options can I use for my Microsoft 365 account?

    • rklein

    CUNY Central recommends installing and using the Microsoft Authenticator app as your primary verification method, but you can choose alternatives such as the Microsoft Outlook mobile app (install), Google Authenticator, SMS/Text message, or voice/phone call during the setup process. You only need to complete the MFA setup process once, and it will be…

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