BC Knowledge for Employees
  • BC Knowledge for Students
  • I can’t find a college employee in the addressbook.

    • April 22, 2024
    • rklein

    You must log in to view this article

  • How do I setup a signature in M365?

    • April 19, 2024
    • rklein

    Create an email signature Learn more

  • Private article

    • rklein

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  • Setting automatic replies in M365?

    • rklein

    Create an automatic reply (for out of office or other automated responses) More details and a video from Microsoft

  • How do I view shared mailboxes in M365?

    • April 15, 2024
    • rklein

    Once both your employee mailbox and the shared mailbox are migrated to M365, your account will be connected to the shared mailbox with the access level requested. You can open and use your shared mailboxes on both Outlook desktop and from Outlook on the web. Outlook Desktop If your shared mailboxes don’t…

  • My email shows the wrong time

    • April 12, 2024
    • rklein

    It’s possible that Microsoft 365 (M365) has the wrong timezone for your account. Here is how to verify and update the timezone on your M365 account.

  • How to create a local email archive (.pst file) in Outlook.

    • April 1, 2024
    • rklein

    When you add an email account to Outlook, a local copy of your information is stored on your computer.

  • Using shared/entity mailboxes in M365

    • March 22, 2024
    • rklein

    Shared mailboxes in Microsoft 365 must first be connected to an employee M365 account. There is no direct access to shared mailboxes. If you currently use a shared mailbox, coordinate with your area head to ensure ITS can provide you with access. What are the levels of access to a…

  • How do I access my CUNY M365 email on the web?

    • March 14, 2024
    • rklein

    Outlook on the web for Microsoft 365 is a fully-featured email client that works directly in your web browser. It can be used in place of the Outlook desktop client for almost all users.

  • How to configure your CUNY M365 cloud email on the iOS Mail app

    • rklein

    You will be redirected to the CUNY Web Applications Login page. 4. Enter your CUNY Login credentials.

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