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Where can I get help with Zoom?

Questions about Accessing Zoom

For problems with accessing Zoom, contact the ITS helpdesk. See more about accessing CUNY Zoom.

Questions about using Zoom

Zoom technical support is available 24×7 via telephone, text chat and trouble tickets as described in “Support Process” on the Zoom Technical Support web page.

The Center for Teaching and Learning can also help you with using Zoom in your class.

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