How do I request access to post articles on BC Knowledge for my office?
Complete the BC Knowledge account request form (sign in with your CUNY Login to complete the form). Please allow 1-2...
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Using BC Knowledge
How to use the knowledgebase and contribute articles.
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How do I write a new BC Know article?
Writing a new BC Knowledge article. -
How do I use the article editor?
BC Know is built on WordPress and uses the built-in block editor (a.k.a Gutenberg). Everything you add to the page... -
How do I take screenshots and make animated gifs for articles?
Using built-in tools Windows 10 and 11 Windows bundles a simple screen capturing tool called Snipping Tool. You can also... -
How do I add images and screenshots to an article?
The easiest way to add an image to your article is to “paste” it directly onto the page. Depending on... -
How do I embed a video in an article?
Youtube Videos You can usually embed public Youtube videos by simply pasting a link to the video. The WordPress editor... -
How do I edit an existing article in BC Knowledge?
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How do I add articles to BC Knowledge?
Already have a BC Knowledge account? See How do I write a new BC Knowledge article? -
How do I add a BC Knowledge icon to my phone’s home screen?
iOS Android You should see an icon on your phone that opens BC Knowledge: -
What is the BC Knowledge dashboard?
BC Knowledge uses the standard WordPress dashboard with an additional section called Heroic KB. Accessing the dashboard Sign in using... -
Using the admin shortcut menu
If you want to quickly create and edit articles or categories, you can use the admin shortcut menu at the... -
Using the list and outline views to organize content blocks
All content in the WordPress editor is organized into blocks, accessed using the + button or / shortcut. If your... -
What content blocks are available in BC Knowledge?
BC Knowledge uses WordPress with the Heroic Knowledgebase theme. You can view all available blocks, using the Block Inserter tool... -
How do I add an excerpt to an article?
An excerpt is a short description of an article that displays below the article title in the category view and... -
How do I change an article’s website URL?
All articles on BC Knowledge have a unique website address (URL). The last part of the URL can be customized... -
How to add an HTML code snippet
Follow these steps to embed an HTML code snippet (from a vendor or your own) in a BC Knowledge article:...