• Getting Started with Microsoft 365 at CUNY

    What is Microsoft 365? Microsoft 365 (M365) is used at Brooklyn College (and all CUNY colleges) for employee and student email. Microsoft 365 (previously known as Office 365) is a cloud-based suite of professional-grade business applications — including Email, Word, Excel, Powerpoint, OneNote, Outlook, OneDrive, and Teams. You can use…

  • Where can I get help with Zoom?

    Questions about Accessing Zoom For problems with accessing Zoom, contact the ITS helpdesk. See more about accessing CUNY Zoom. Questions about using Zoom Zoom technical support is available 24×7 via telephone, text chat and trouble tickets as described in “Support Process” on the Zoom Technical Support web page. The Center for Teaching…

  • Getting Started with Zoom

    What is Zoom? Zoom is a cloud-based video conferencing platform that allows users to connect online for meetings, webinars, and live chat. How do I access my CUNY Zoom account? Go to cuny.zoom.us and sign in using your CUNY Login credentials. The Zoom desktop client is available at the Download Center on the Zoom…

  • I am unable to create a WebCentral ID?

    Employees must have an active appointment in CUNYfirst or the Non-CUPS override database (usually temporary grant and CUNY Research Foundation employees). Ask your department chair or area head to verify your appointment with HR. It’s also possible, but unlikely, that your date of birth is wrong in CUNYfirst; preventing you…

  • I forgot my WebCentral ID or Password?

    You can recover your WebCentral ID password using the account recovery form. If you are enrolled in SMART credentials, a verification code will be sent to your verified phone or email.

  • I Forgot My Access Code

    Forgot your access code? Use the Change Access Code Form to reset your access code.

  • What is a WebCentral ID?

    Your WebCentral ID gives you access to important Brooklyn College applications and services, including your class rosters with photos, Digital ID on BC Navigator, posting office hours, updating your faculty profile, BC feedback reports, HR information, and more. How do I create a WebCentral ID? Active employees can create a…

  • What is DegreeWorks?

    DegreeWorks is the web-based degree auditing program used by CUNY that enables students to track their academic progress in a simple to use checklist format. It shows how specific College requirements are satisfied and what requirements are still needed. There’s also a powerful What If feature that shows how academic…

  • How do I view student DegreeWorks reports?

    DegreeWorks is available to faculty with access at degreeworks.cuny.edu. Sign in using your CUNY Login. Contact the Registrar’s Office at 718.951.5441 or registrar@brooklyn.cuny.edu to request access.