• How do I sign in to BC Navigator?

    Sign in with your WebCentral ID to access personalized features, including your Digital ID and My BC Info screens.

  • My Digital ID photo is missing or has a picture of someone else.

    New students or faculty members generally obtain an ID near the start of their first semester. The Digital ID is currently valid even without a photo, however, we do advise taking or submitting an ID photo as soon as possible. Sending a new ID photo remotely: To send a new…

  • How do I use BC Fix-It to report a bathroom problem?

    BC Fix-it is a service available in the BC Navigator mobile app. You can use it to report problems you notice in campus bathrooms, such as broken sinks, toilets, and urinals. How to report a bathroom problem Just click BC-Fix-it icon in BC Navigator and enter the fixture number and…

  • How do I use Camtasia to make training videos?

    Camtasia is a great tool for creating and editing instructional videos. For simple recordings, you can also try Microsoft Stream, which can record directly from your browser. Here’s a quick guide to getting started with Camtasia Studio. How do I install Camtasia? How can I learn to use Camtasia? Techsmith…

  • Where can I learn more about CUNYfirst (PeopleSoft) 9.2?

    The CUNYfirst webpage has information and videos regarding upgrade status, new features, and design. Introductory Videos CUNYfirst 9.2 Intro Video Student Demo Video PeopleSoft 9.2 Frequently Asked Questions Review PeopleSoft 9.2 FAQ’s on the CUNY IT Help center. Training Resources Recorded training and guides are available on the CUNY CIS…

  • Getting Started with Microsoft 365 at CUNY

    What is Microsoft 365? Microsoft 365 (M365) is used at Brooklyn College (and all CUNY colleges) for employee and student email. Microsoft 365 (previously known as Office 365) is a cloud-based suite of professional-grade business applications — including Email, Word, Excel, Powerpoint, OneNote, Outlook, OneDrive, and Teams. You can use…

  • Where can I get help with Zoom?

    Questions about Accessing Zoom For problems with accessing Zoom, contact the ITS helpdesk. See more about accessing CUNY Zoom. Questions about using Zoom Zoom technical support is available 24×7 via telephone, text chat and trouble tickets as described in “Support Process” on the Zoom Technical Support web page. The Center for Teaching…