What is my email address on M365?
Your default M365 email address is your_email_id@brooklyn.cuny.edu. You also have a shorter alias which is your_email_id@brooklyn.edu. Both of these aliases,...
Email Tips
Tips and how-to's for common M365 email questions.
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How do I access my email on M365?
You can access your college email multiple ways: on the web, using the Outlook client, and on mobile devices. -
How do I change my preferred email address in CUNYfirst?
Log in to CUNYfirst From the CUNYFirst Main Menu go to Human Capital Management > Self Service > Personal Information... -
How do I change my name on my M365 email account?
Your CUNY Microsoft 365 mailbox will use your preferred name from CUNYfirst. There is currently no self-service option in CUNYfirst... -
What if I am affiliated with multiple CUNY colleges on M365?
You only have one CUNY M365 mailbox connected to your CUNY Login username, regardless of your campus affiliations. By default,... -
What if I am both a student and an employee?
Your student and employee email accounts are currently separate CUNY M365 accounts. You sign in to your student email account... -
Using shared/entity mailboxes in M365
Shared mailboxes in Microsoft 365 must first be connected to an employee M365 account. There is no direct access to... -
How do I move a personal email archive (.pst file) to Microsoft 365?
Since personal email archives (.pst files) are stored locally on your computer, it’s not possible for ITS to migrate them... -
How to create a local email archive (.pst file) in Outlook.
When you add an email account to Outlook, a local copy of your information is stored on your computer. -
My email shows the wrong time
It’s possible that Microsoft 365 (M365) has the wrong timezone for your account. Here is how to verify and update... -
How do I view shared mailboxes in M365?
Once both your employee mailbox and the shared mailbox are migrated to M365, your account will be connected to the... -
Setting automatic replies in M365?
Create an automatic reply (for out of office or other automated responses) More details and a video from Microsoft -
How do I setup a signature in M365?
Create an email signature Learn more -
Using mail merge from a shared mailbox
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How do I find and remove large email attachments?
Outlook for Windows 2021, 2019, 2016 versions Outlook for Mac (2019, 2020, 2021, pre 365) Outlook for Mac 365 Outlook... -
What are the benefits of moving to Microsoft 365 email?
The transition to Microsoft 365 cloud-based email provides many benefits, including: -
How will Research Foundation staff and other visiting employees request email accounts after the move to Microsoft 365?
Research Foundation employees will automatically receive M365 email accounts, since CUNY Central now automatically creates POI records for them CUNYfirst.... -
How to stop Outlook from automatically creating Teams meetings?
The first time you schedule a meeting or event from your Outlook calendar after migrating to Microsoft 365, Outlook will... -
How do I turn off Focused Inbox filtering?
Outlook 365 for Windows Outlook Mobile App Outlook 365 on the web Learn more from Microsoft -
Microsoft 365 Email Quick Tips
Here are a few helpful tips for working with your M365 Search all the M365 email guides