Zoom

Zoom

Information about using Zoom at CUNY.

Getting Started with Zoom

What is Zoom? Zoom is a cloud-based video conferencing platform that allows users to connect online for meetings, webinars, and...
Where can I get help with Zoom?

Questions about Accessing Zoom For problems with accessing Zoom, contact the ITS helpdesk. See more about accessing CUNY Zoom. Questions...
How do I sign in to my Zoom account?

Web Browser Open https://cuny.zoom.us in a web browser.The Zoom Video Conferencing page appears. Click Sign in (The CUNY Web Applications Login page appears)....
Can I change my CUNY Zoom account email address?

No. Your CUNY Zoom account is licensed to your CUNY Login username (firstname.lastname##@login.cuny.edu). You cannot change it without losing access to...
How do I add a Zoom meeting to my Outlook calendar?

You can install the Zoom Outlook plugin to insert the Zoom meeting details as you create the meeting. You can...
How do I schedule a Zoom meeting?

Zoom offers multiple ways to schedule a meeting. Review the Zoom instructions and video guide to scheduling meetings.
Does my CUNY Zoom account have any duration or participant limits?

The CUNY Zoom education license provides unlimited meeting length and up to 300 participants per meeting. If you need to...
Does Zoom integrate with Blackboard?

CUNY Zoom does not directly integrate with Blackboard. The best option is to schedule your Zoom meeting and share the...
How do I upgrade to the latest Zoom version?

The Zoom app will periodically prompt you to upgrade. Follow these instructions on how to upgrade based on your platform.
Why does Zoom require a password for every meeting?

The following security requirements are enabled for all Zoom meetings (scheduled, instant, personal) and webinars (as per CUNY Central CIS...
How do I require the waiting room for all Zoom meeting attendees?

Due to changes made to CUNY Zoom on December 27th, 2022, employees and students signed in with CUNY Zoom accounts...
How do I use the same virtual background on all devices?

To use the same virtual background on all devices, without having to upload the separately from each device, try the...
What is the Zoom AI Companion?

The Zoom AI Companion (available on your CUNY Zoom account), is designed to enhance productivity and collaboration during Zoom meetings....