CUNYfirst Grade Change/WN Reversals – Updating an Existing Request

Updating an Existing Request

The Update Existing Request functionality provides for reviewing grade change and WN reversal requests that are pending or require additional information for approval. Requests that are returned and require additional information display with the Recycled form status.

Use the Update Existing Request option to provide additional information and resubmit the request. All other requests remain in Pending status until a final decision is entered.

A request in Pending or Recycled (i.e., Return Request) status can be withdrawn if it is considered unnecessary.

• To begin, select the Update Existing Request option. 
• Click on the Search button to quickly return the results of all requests in the pending or recycled status. Utilize the search parameters to refine results. You can filter the results by various criteria such as student ID, first name, or last name. Using more specific criteria will yield fewer and more relevant results. 

Viewing Results

After searching, a list of requests that match the search criteria displays. The results will include details such as the request type, status of the request, institution, and student’s name. 

The Search Results table displays the following: 

• Form ID: The identification number of the form. This number is auto generated. 
• Form Type: Displays the form name code indicating the type of submission. 
  • Grade Change (CU_E1454) 
  • WN Reversal (CU_E1454W)
• Form Status:
  • Pending – the form is submitted and proceeds through the workflow. 
  • Recycled (Return Request) – the request was sent back for additional information. The requestor may resubmit the request. 

A request with the Pending or Recycled status can be withdrawn if it is considered unnecessary, by selecting the Withdraw Request button. 

• Institution: Campus
• Term: Term the class was taught
• Student ID/Name: CUNYfirst ID (EMPL ID) and Student Name 
• Graduation Status: Student’s graduation status 
• Instructor Name: Name of instructor 
• Original Date: Date of request submission 
• Submission By: Name of the requester 

To review the details of a specific request, select a result from the list. The top of the page is read-only. The Change Grade section is modifiable, allowing additional information to be provided about the request. Additionally, comments may be entered to support the request. Click the Resubmit to button complete the process. 

Withdrawing Requests

After selecting the request, click the Withdraw Request button to remove the request from consideration and review. 

Process Resources