How to: Submit a Grade Change (NEW)

Effective Spring 2025, faculty may submit grade changes directly in CUNYfirst via their Faculty Center. All faculty will be required to submit grade changes through this new process starting Summer 2025. This new form replaces the non-INC Grade Change and INC Grade Change forms.

The BC Portal (Web Central) queue for Grade Changes (non-INC) and INC Grade Changes will be no longer be accessible past May 16, 2025.

Process Resources

The grade change process involves several key steps, from the initial submission of a grade change request to the final approval and notification. An online grade change request may be submitted by a faculty member or on behalf of the faculty member (i.e., department chair or department chair’s designee).

Faculty can only submit grade changes for courses they have taught (must be attached to the course schedule as an instructor), and the Grade Change Request Form remains available for one year per term (i.e., Fall, Spring, or Summer).

To submit a grade change through this form, the grade roster must be posted, and the student must be actively enrolled in the program. Requests that do not meet these conditions cannot be processed through the system. 

Grade changes are not submitted in bulk. One request must be submitted per student.

Instructions

To submit a Grade Change, follow the instructions below.

• Log into CUNYfirst.
• Click on the Faculty Center tile.

• Select the Grade Change Forms tile.

Landing Page

The landing page below appears to everyone accessing this feature. It is important to note that this is a CUNY-wide system, so messaging will not be Brooklyn College-specific.

• Select Request Grade Change from the left-hand side menu to continue.

Department Approvers (e.g., Chairs, Deputy Chairs) may submit grade change requests on behalf of faculty members. Whether submitted for another faculty member or for themselves, all requests must still go through the standard approval process before being sent to the Office of the Registrar for processing.

Course Selection

• Choose the appropriate options:
  • Course & Student Information: Course details and student ID
  • Requested Grade Change: The new grade being requested
  • Reason for Grade Change: A detailed explanation of the reason for the grade change

The Grade Change Request Form remains available for one year per term (i.e., Fall, Spring, or Summer)

Class Information

Once a class is selected, the subject details display. 

Student Information

• In the Student ID field, click the magnifying glass to display the class roster of students assigned a WN grade. Select a row from the roster to populate the Student ID field.

Graduated Students

Once a student has graduated, their record has been closed and no changes has been made. When a student is selected with the program status of Completed Program (graduated), the following message displays: 

“Grade change is not applicable for students with a degree awarded status.” 

Students with a Pending Request

Only one grade change request can be submitted per student, per course. If there is a pending grade change request for the selected student for this class, the following message displays: 

“There is a pending grade change request this student for this class. Either cancel or withdraw the previous request to submit a new one.” 

Change Grade

The Current Grade field displays the posted grade. Enter the new grade in the Grade Input field. Select the reason for the grade change. The available reasons include: 

• Clerical error 
• Committee Action 
• Military Active Duty 
• Miscalculation 
• Other (a brief description is required) 

• Enter a brief description regarding this request. This is required for all submissions.

Acknowledgement

• Each request requires the faculty to complete of the Acknowledgment at the bottom of the request form. Toggle the response to Yes to complete the attestation.
• Then, click Submit to complete the process.