BC Knowledge for Employees
  • BC Knowledge for Students
  • How do I change my name on my M365 email account?

    • May 25, 2024
    • rklein

    Your CUNY Microsoft 365 mailbox will use your preferred name from CUNYfirst. There is currently no self-service option in CUNYfirst for employee preferred name requests. Learn how to add a preferred name.

  • Using mail merge from a shared mailbox

    • May 22, 2024
    • rklein
  • Private article

    • May 15, 2024
    • rklein

    You must log in to view this article

  • Do I have to use my personal device or phone number as my multi-factor verification option?

    • May 7, 2024
    • rklein

    Although CUNY and Microsoft recommend installing and using the Microsoft Authenticator app on your mobile device as your primary verification option, you can avoid using your personal device by selecting the Phone verification option.

  • How do I remove a multi-factor verification option from my Microsoft 365 account?

    • rklein
  • How do I add a new multi-factor verification option to my Microsoft 365 account?

    • rklein
  • Getting started with multi-factor authentication on Microsoft 365

    • rklein

    Multi-factor authentication (MFA) is an important extra layer of security for your M365 account. With MFA, you must provide another piece of information after signing in with your username and password. This second factor is commonly a random code sent to your phone as a text, voice call, or generated…

  • What multi-factor verification options can I use for my Microsoft 365 account?

    • rklein

    CUNY Central recommends installing and using the Microsoft Authenticator app as your primary verification method, but you can choose alternatives such as the Microsoft Outlook mobile app (install), Google Authenticator, SMS/Text message, or voice/phone call during the setup process. You only need to complete the MFA setup process once, and it will be…

  • What is multi-factor authentication?

    • rklein

    Multi-factor authentication (MFA) is an extra layer of security used to make sure that people trying to gain access to an online account are who they say they are. (You may already use MFA for online banking or when accessing other sensitive information online.) With MFA, you must provide another…

  • Private article

    • April 29, 2024
    • rklein

    You must log in to view this article

Prev Next
© Brooklyn College
2900 Bedford Avenue, Brooklyn, NY 11210
General #: 718.951.5000
IT Helpdesk #: 718.951.4357