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What multi-factor verification options can I use for my Microsoft 365 account?

CUNY Central recommends installing and using the Microsoft Authenticator app as your primary verification method, but you can choose alternatives such as the Microsoft Outlook mobile app (install), Google Authenticator, or Passkeys. You only need to complete the MFA setup process once, and it will be applied to all Microsoft 365 applications on all your devices.

See CUNY’s Microsoft Multi-Factor Authentication page for more information.

IMPORTANT: Microsoft is retiring voice and SMS verification options on February 1, 2027. Learn more.

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