During the workflow process, a notification is sent to all stakeholders involved in the request. Upon submission of a request, the requester (faculty), approver (chair or designee), and student are notified about the request by e-mail.
Requester & Student Notification
The requester and student will receive a confirmation e-mail of the WN reversal request. The do-not-reply e-mail contains the following language. Approvers (chair or designee) will receive a different notification.

Approvers
Approvers will also receive a similar email with a direct link to the request.

Process Resources
Faculty Resources
Chair Resources
Universal Resources
• How to: Navigate the CUNYfirst Homepage (how to add favorites, search for pages in CUNYfirst, etc.)
• Notifications (Request Emails) | How to: Review Your Personal Details in Employee Self Service (set your preferred email)
• Workflow
• Updating an Existing Request | Video Walkthrough
• Viewing Previous Submissions | Video Walkthrough
• Submission Logs
• Notifications (Request Emails) | How to: Review Your Personal Details in Employee Self Service (set your preferred email)
• Workflow
• Updating an Existing Request | Video Walkthrough
• Viewing Previous Submissions | Video Walkthrough
• Submission Logs
Sign Up for Training
To ensure a smooth transition, I am offering virtual training sessions for both approvers and faculty starting in March. They will continue to run, as needed.
Chairs/Approvers Training: Approving Grade Change & WN Reversal Requests
– Who should attend? Department Chairs, Program Directors, and anyone responsible for approvals
– When? Thursdays, 12:30 PM – 1:30 PM (Zoom)
Faculty Training: Submitting Grade Change & WN Reversal Requests
– Who should attend? All faculty submitting requests
– When? Tuesdays, 12:30 PM – 1:30 PM (Zoom)
Note: Training sessions are not offered every week. You may sign up for a session up to 60 days in advance. If the listed times do not work for you, we are happy to arrange a separate session for you or your department to ensure that everyone gets the support that they need.
Seats are limited at each session to ensure we have time to review the material and answer questions.
Please register at the link, here: Training Registration
Chairs/Approvers Training: Approving Grade Change & WN Reversal Requests
– Who should attend? Department Chairs, Program Directors, and anyone responsible for approvals
– When? Thursdays, 12:30 PM – 1:30 PM (Zoom)
Faculty Training: Submitting Grade Change & WN Reversal Requests
– Who should attend? All faculty submitting requests
– When? Tuesdays, 12:30 PM – 1:30 PM (Zoom)
Note: Training sessions are not offered every week. You may sign up for a session up to 60 days in advance. If the listed times do not work for you, we are happy to arrange a separate session for you or your department to ensure that everyone gets the support that they need.
Seats are limited at each session to ensure we have time to review the material and answer questions.
Please register at the link, here: Training Registration